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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Arundel

Pharmacy Weight Loss Arundel
GPhC Registration No. 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or registering with Pharmacy Weight Loss Arundel, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Arundel is a GPhC-registered online pharmacy operating in Arundel, United Kingdom (GPhC No. 9012511). We provide clinically supervised weight loss consultations and prescription medication services online.

2. Eligibility

Our services are available to individuals who are:

You must not misrepresent your medical history or personal details. We reserve the right to refuse or withdraw services if we believe information provided is incomplete, inaccurate, or if treatment is not clinically appropriate for you.

3. Prescriptions and Clinical Assessment

All prescription weight loss medications are issued only after a clinical assessment conducted by a qualified prescriber. Completion of our online consultation does not guarantee that a prescription will be issued.

Our pharmacist will review all prescriptions before dispensing. You will be notified if your request is declined, and a reason will be provided where clinically appropriate.

Prescriptions issued through our service are valid only for the individual named on the prescription and must not be shared with others. It is your responsibility to ensure that any information provided during consultation is truthful and up to date.

4. Payment

Full payment is required at the time of placing your order. We accept major debit and credit cards and other payment methods as indicated at checkout. All prices include VAT where applicable.

We reserve the right to amend pricing at any time. Any price changes will be communicated clearly and will not affect orders already confirmed.

If a prescription is not approved following clinical review, you will receive a full refund within 5–10 working days.

5. Delivery

Once your prescription has been approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery is made via a tracked, discreet postal service to your specified UK address.

Delivery timescales are estimates and may be affected by circumstances beyond our control, including postal service delays or public holidays. We are not liable for delays caused by third-party carriers once your order has been dispatched.

It is your responsibility to ensure that someone is available to receive the delivery or that a safe delivery arrangement is in place.

6. Cancellations and Refunds

You may cancel your order at any time before a prescription has been approved and dispatched for a full refund. Once a prescription has been dispensed and dispatched, we are unable to accept returns or issue refunds for prescription medications, in accordance with UK law.

To request a cancellation, please contact us promptly via the details provided on our website. Refunds for eligible cancellations will be processed within 5–10 working days.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Arundel are for informational and clinical support purposes only and do not replace professional medical advice from your GP or specialist.

Weight loss medications may have side effects and contraindications. You must inform our clinical team of all current medications, medical conditions, and allergies. If you experience any adverse effects, stop using the medication and seek medical attention immediately.

We strongly recommend that you remain registered with a GP and continue to attend regular health reviews throughout your treatment.

8. Privacy and Data

We process your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is held securely and used solely for the provision of our services.

We aim to respond to all data-related enquiries, including subject access requests, within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be published on our website with a revised effective date. Continued use of our services following any changes constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions regarding these Terms of Service, please contact us via the details provided on our website. We are committed to responding to all enquiries promptly and professionally.