Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Arundel | GPhC No. 9012511 | Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our services as a GPhC registered online pharmacy weight loss clinic serving Arundel, UK.

1. Who We Are

Pharmacy Weight Loss Arundel is a GPhC registered online pharmacy (GPhC No. 9012511) operating in the United Kingdom. We act as the data controller for all personal information collected through our services. Once your consultation is approved by our pharmacist, orders are dispatched with a delivery time of 1 working day.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following categories of personal data:

Identity data: full name, date of birth, gender
Contact data: email address, phone number, delivery address
Health data: medical history, current medications, BMI, weight loss goals, and other relevant clinical information
Payment data: billing details processed securely through our payment provider
Technical data: IP address, browser type, pages visited, and device information collected via our website

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To process your consultation and assess your suitability for weight loss treatment
To dispense and deliver prescription or pharmacy medicines safely
To communicate with you about your orders, treatment, or any clinical concerns
To maintain accurate medical and dispensing records as required by law
To comply with our legal and regulatory obligations as a registered pharmacy
To improve our services and website experience

We process your data on the legal bases of contractual necessity, legal obligation, and, for health data, the provision of healthcare treatment. We will never use your data for unsolicited marketing without your explicit consent.

4. Cookies

Our website uses cookies to ensure it functions properly and to improve your experience. Cookies are small text files stored on your device. We use:

Essential cookies: required for the website to operate correctly
Analytics cookies: to understand how visitors use our site so we can make improvements
Preference cookies: to remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

Healthcare professionals: where clinically necessary, such as your GP or prescribing clinician
Delivery providers: your name and address shared solely to fulfil your order
Payment processors: to handle transactions securely on our behalf
Regulatory bodies: such as the GPhC or NHS, where required by law
IT service providers: who support our systems under strict data processing agreements

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention and Security

We retain patient records for a minimum of 8 years in accordance with NHS and pharmacy regulatory guidelines. We apply appropriate technical and organisational security measures to protect your data from unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain the highest standards of data security.

7. Your Privacy Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access the information we hold about you, request corrections, ask for deletion where appropriate, and object to or restrict certain types of processing. You may also request that we transfer your data to another provider. To exercise any of these rights, please contact us directly using the details below.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how we handle your information, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

Pharmacy Weight Loss Arundel | GPhC No. 9012511 | Arundel, UK